Terms and Conditions

Terms and Conditions – Redlands General Practice

Last updated: March 2026

Welcome to the Redlands General Practice website (the “Website”). These Terms and Conditions (“Terms”) govern your use of this Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Redlands General Practice

Redlands General Practice is a general medical practice located at 9/58-68 Delancey Street, Ormiston, QLD, 4160. We provide general practice services to patients in the Redlands area. Contact us via phone on 07 3086 0047 or email at reception@redlandsgp.com.au

2. General Information Only – Not Medical Advice

The information on this Website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or qualified health provider with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Website.

3. Use of the Website

  • You may use the Website for lawful purposes only.
  • You must not misuse the Website (e.g., by introducing viruses, overloading, or spamming).
  • We may suspend or terminate access if you breach these Terms.

4. Intellectual Property

Content on the Website (text, images, logos) is owned by Redlands General Practice or our licensors and protected by Australian copyright laws. You may view, download, or print content for personal, non‑commercial use only. You must not reproduce, distribute, or commercially exploit content without our written permission.

5. Linking to and from the Website

You may link to our homepage provided you do so in a fair way and without implying endorsement. We reserve the right to require removal of links. We are not responsible for content on third‑party sites.

6. Cookies and Privacy

This Website uses cookies and similar technologies to improve user experience, analyse traffic, and personalise content. For details on what information we collect, how we use it, and your rights, please see our Privacy Policy. By using the Website, you consent to our use of cookies as described in the Privacy Policy. You can manage cookie preferences via your browser settings.

7. Third‑Party Sites and Services

Links to external sites are provided for convenience only. We do not endorse or take responsibility for third‑party content, privacy practices, or services (including HotDoc online booking).

8. Services and Consumer Guarantees

Any services offered through the practice (e.g., consultations) are subject to Australian Consumer Law guarantees that cannot be excluded. These Terms do not apply to clinical services – see our practice information for details on fees, appointments, and billing.

9. Disclaimer and Liability

To the maximum extent permitted by law:

  • The Website is provided “as is” without warranties of any kind.
  • We do not guarantee the Website will be error‑free, secure, or uninterrupted.
  • Our liability for any loss or damage arising from Website use is limited to resupplying the service or paying the cost of resupply, except where liability cannot be limited under law (e.g., ACL consumer guarantees or personal injury caused by negligence).

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with the “Last updated” date. Continued use after changes constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of Queensland, Australia. Disputes will be resolved in Queensland courts.

12. Contact Us

Questions about these Terms? Email reception@redlandsgp.com.au or call 07 3086 0047