We request that you provide a minimum of 2 hours’ notice if you cannot attend your appointment. This provides us with the opportunity to offer your appointment to another patient who may need to see a doctor.
Our doctors want to be available for your needs and the needs of all our patients. When a patient does not show up for a scheduled appointment, another patient loses an opportunity to be seen.
There is a fee of $85.00 for standard appointments that are cancelled within 2 hours or if you do not attend your appointment.
This fee needs to be paid prior to booking your next appointment & is not claimable with Medicare.
If there are any circumstances beyond your control which prevent you from cancelling your appointment with sufficient notice, please let us know as soon as possible.
Thank you for your understanding.